I just can't believe it!

I don't know how this keeps happening, but another virus snuck in under our radars. This time we had TWO programs running, trying to keep this stuff out. I feel like ripping my hair out! This time we are just restoring our computer instead of taking a few weeks to try to fix it. We will also be installing the same protection that we got for the laptop onto our computer, because it seems to work really well. My poor kids! I think I have had to apologize for my behavior a hundred times in the past day and a half. I HATE THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -Pam-